{"id":9038,"date":"2024-02-27T14:58:06","date_gmt":"2024-02-27T13:58:06","guid":{"rendered":"https:\/\/www.sereni-d.com\/non-classifiee\/arnaques-les-dessous-du-secteur-des-punaises-de-lit\/"},"modified":"2025-06-16T12:07:26","modified_gmt":"2025-06-16T10:07:26","slug":"scams-the-promises-of-bed-bugs-control-companies","status":"publish","type":"post","link":"https:\/\/www.sereni-d.com\/en\/our-advice\/scams-the-promises-of-bed-bugs-control-companies\/","title":{"rendered":"Scams: The promises of bed bugs control companies"},"content":{"rendered":"\n<p>Be careful, with the resurgence of bed bugs, unscrupulous \u2018pseudo\u2019 professionals have appeared on the market. Exorbitant prices, misleading diagnoses, use of ineffective products&#8230; unfortunately, scams are common. The price to pay is often high, not to mention the risks to your health.<\/p>\n\n\n\n<p>Here is our practical advice to help you avoid being scammed and choose a competent professional!<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Scams on the rise<\/h2>\n\n\n\n<p>The French Directorate-General for Competition, Consumer Affairs and Fraud Control (DGCCRF) is sounding the alarm. Reports of abuse have been on the rise recently.<\/p>\n\n\n\n<p>Unfortunately, it is quite easy to panic when you find bed bugs in your home. In this context, decisions are sometimes hasty, and scammers know this very well&#8230; Fear and urgency are a perfect breeding ground for scams.<\/p>\n\n\n\n<div class=\"wp-block-columns has-border-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"border-color:#00927b;border-style:solid;border-width:2px;border-radius:20px;background-color:#00927b\">\n<div class=\"wp-block-column has-white-color has-text-color has-link-color wp-elements-ed8af88ad7526456e22383b64fa3125c is-layout-flow wp-container-core-column-is-layout-5dafc681 wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color wp-elements-21054e5d4d58edfc8b1e71b4b585892d\">Some treatment companies offer services that are completely ineffective and even dangerous to health.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/www.lefigaro.fr\/faits-divers\/paris-une-personne-hospitalisee-apres-une-intoxication-liee-a-un-insecticide-cense-eradiquer-les-punaises-de-lit-20241012\" target=\"_blank\" rel=\"noreferrer noopener\">Cases of serious poisoning occur<\/a>, often due to products that are banned from sale. <a href=\"https:\/\/www.quechoisir.org\/actualite-punaises-de-lit-l-anses-alerte-sur-le-risque-d-intoxication-n105011\/\" target=\"_blank\" rel=\"noreferrer noopener\">The ANSES has already warned of this risk<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Bed bug scams: the 5 traps to avoid at all costs<\/h2>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"608\" src=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/Arnaques-punaises-de-lit.jpg\" alt=\"Arnaques Punaise de Lit\" class=\"wp-image-5551 size-full\" srcset=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/Arnaques-punaises-de-lit.jpg 781w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/Arnaques-punaises-de-lit-300x234.jpg 300w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/Arnaques-punaises-de-lit-768x598.jpg 768w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/Arnaques-punaises-de-lit-600x467.jpg 600w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading\">1. A visual diagnosis without actual evidence<\/h3>\n\n\n\n<p>This is the most common scam: the \u2018professional\u2019 enters your home, takes a quick look at your mattress, observes a few stains on the sheets, and announces a <strong>massive infestation<\/strong>&#8230; without any evidence. In reality, <a href=\"https:\/\/www.sereni-d.com\/en\/our-advice\/traces-and-stains-of-bed-bugs\/\" target=\"_blank\" rel=\"noreferrer noopener\">traces of bed bugs<\/a> can easily be confused with other pests or harmless stains.<\/p>\n\n\n\n<p>Furthermore, it is important to remember that bed bugs are very small insects that hide in various places: skirting boards, electrical sockets, bedding, etc. At the beginning of an infestation, they are far from easy to spot with the naked eye.<\/p>\n\n\n\n<p><strong>A true professional never settles for a quick glance. They:<\/strong><\/p>\n\n\n\n<p>\u2705 thoroughly inspects bedding, bed frames, skirting boards and dark corners,<\/p>\n\n\n\n<p>\u2705 looks for eggs, skins, live insects or traces of blood,<\/p>\n\n\n\n<p>\u2705 recommends a dog detection service to confirm the presence of bedbugs.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-border-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"border-color:#00927b;border-style:solid;border-width:2px;border-radius:20px;background-color:#00927b\">\n<div class=\"wp-block-column has-white-color has-text-color has-link-color wp-elements-ef5a60ec26b7e6c21660405bb5042073 is-layout-flow wp-container-core-column-is-layout-5dafc681 wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color wp-elements-01acb30c348b5d0f267f7ff9647b1fc3\"><strong>Good to know<\/strong>: companies specialising in canine detection use trained dogs to detect bed bugs with a <strong>success rate of over 95%. <\/strong>This is currently the most reliable method if you have any doubts.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>\u27a1\ufe0f Here is all the <a href=\"https:\/\/www.sereni-d.com\/en\/our-advice\/dog-detection-a-formidable-weapon-against-bed-bugs\/\" target=\"_blank\" rel=\"noreferrer noopener\">information you need about canine detection<\/a>.<\/p>\n\n\n\n<p>\u26a0\ufe0f Be careful, the scam can go even further with <strong>pest control companies who discreetly place dead bed bugs in your home<\/strong>.<\/p>\n\n\n\n<p>This was reported on the programme Envoy\u00e9 Sp\u00e9cial:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Arnaque : ce d\u00e9sinsectiseur sort une punaise de lit de sa poche\" width=\"980\" height=\"551\" src=\"https:\/\/www.youtube.com\/embed\/OOl_mz_aSkE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe> \n<\/div><\/figure>\n\n\n\n<p>A thorough diagnosis is the first essential step in effective treatment. If the technician does not take the time to check or refuses to show you evidence of the infestation, do not sign anything. <strong>Insist on concrete evidence before agreeing to any treatment.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading\">2. Unapproved or dangerous chemical treatments<\/h3>\n\n\n\n<p>Some companies use <strong>insecticides that are non-compliant<\/strong>, ineffective or potentially hazardous to health. This is a common scam: the treatment seems professional, but the bed bugs return&#8230; or never disappear, because they have not been properly targeted.<\/p>\n\n\n\n<p>Worse still, <strong>some use products that are banned in the UK<\/strong> or sourced from parallel channels, with no guarantee of safety for occupants, particularly children, sensitive individuals or pets.<\/p>\n\n\n\n<p><strong>A professional worthy of the name must:<\/strong><\/p>\n\n\n\n<p>\u2705 <a href=\"https:\/\/certibiocide.din.developpement-durable.gouv.fr\/verifCertificat\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Be Certibiocide certified<\/strong><\/a>, which is mandatory for handling professional chemicals.<\/p>\n\n\n\n<p>\u2705 Apply the treatment in regulated doses, following a precise protocol in two or three stages (7-10 days apart),<\/p>\n\n\n\n<p>\u2705 Allow time for re-entry into the home, often several hours,<\/p>\n\n\n\n<p>\u2705 Provide clear safety instructions (ventilation, protection of linen, temporary evacuation, etc.).<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2023\/11\/Article-3-1-1024x683.jpg\" alt=\"\" class=\"wp-image-4096 size-full\" srcset=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2023\/11\/Article-3-1-1024x683.jpg 1024w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2023\/11\/Article-3-1-300x200.jpg 300w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2023\/11\/Article-3-1-768x512.jpg 768w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2023\/11\/Article-3-1-600x400.jpg 600w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2023\/11\/Article-3-1.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/arnaque-tarif.jpg\" alt=\"\" class=\"wp-image-15027 size-full\" srcset=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/arnaque-tarif.jpg 1000w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/arnaque-tarif-300x200.jpg 300w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/arnaque-tarif-768x512.jpg 768w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/arnaque-tarif-600x400.jpg 600w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading\">3. Excessive or unjustified prices<\/h3>\n\n\n\n<p>Another classic trap: you receive an approximate quote over the phone or online, but the final price skyrockets once the work is completed. Some fake professionals charge hidden fees or claim to have encountered an \u2018exceptional situation\u2019 to justify an unjustified additional cost.<\/p>\n\n\n\n<p>Common examples: \u2018<em>The property is more infested than expected, we need a special product\/a second visit\/emergency treatment, etc.<\/em>\u2019<\/p>\n\n\n\n<p><strong>The result:<\/strong> you end up paying several hundred pounds more than you expected, sometimes with no lasting results. This scam affects many households, especially in large cities in the UK.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to avoid this trap:<\/h4>\n\n\n\n<p>\u2705 Ask for a clear, written and detailed quote before any work is carried out.<\/p>\n\n\n\n<p>\u2705 Check what is included: number of rooms, number of visits, type of product, any guarantee.<\/p>\n\n\n\n<p>\u2705 Be wary of prices that are too low (less than \u00a3200) or too vague (\u2018from&#8230;\u2019).<\/p>\n\n\n\n<p>\u2705 Never pay in cash without an invoice, or in full in advance.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Average rates for bed bug treatment<\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong><strong>Type of treatment<\/strong><\/strong><\/td><td><strong><strong>Average price for 50m2<\/strong><\/strong><\/td><\/tr><tr><td>Chemical treatment<\/td><td><strong>\u20ac500 per visit<\/strong><\/td><\/tr><tr><td>Heat treatment<\/td><td>2500 \u20ac<\/td><\/tr><tr><td>Cold heat treatment<\/td><td>2500 \u20ac<\/td><\/tr><tr><td>Canine detection<\/td><td>From \u00a3170 to over \u00a3500&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading\">4. Unrealistic promises: \u2018guaranteed results in one treatment\u2019<\/h3>\n\n\n\n<p>Some companies promise that a single treatment is enough to eradicate bed bugs. In reality, this is very rarely the case. <strong>Even with professional treatment, it is essential to schedule at least two treatments spaced 7 to 15 days apart<\/strong> to treat any eggs that have hatched in the meantime, as these are often resistant to the first treatment.<\/p>\n\n\n\n<p>\u26a0\ufe0f A company that does not offer <strong>any follow-up or refuses to make a second visit is not reliable.<\/strong> You risk a <strong>rapid reinfestation<\/strong> of your home, with bites returning a few days or weeks later.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What a reliable professional does:<\/h4>\n\n\n\n<p>\u2705 <strong>They<\/strong> <strong>explain the complete protocol<\/strong>: number of visits, time frames, actions to be taken between treatments.<\/p>\n\n\n\n<p>\u2705 <strong>They<\/strong> <strong>ensure that the infestation has been completely eradicated<\/strong> before completing their work (for example, by bringing in a sniffer dog).<\/p>\n\n\n\n<div class=\"wp-block-columns has-border-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"border-color:#00927b;border-style:solid;border-width:2px;border-radius:20px;background-color:#00927b\">\n<div class=\"wp-block-column has-white-color has-text-color has-link-color wp-elements-d341bc4b2379fa099c62f68a7d31cdac is-layout-flow wp-container-core-column-is-layout-5dafc681 wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color wp-elements-1ca03b2130b54972aa8c885d7a8bf565\">Be wary of guarantees of results; it is impossible to promise a 100% effective result over several months.<\/p>\n<\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"932\" height=\"582\" src=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/Societe-3D-anti-punaise-de-lit.jpg\" alt=\"\" class=\"wp-image-5555 size-full\" srcset=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/Societe-3D-anti-punaise-de-lit.jpg 932w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/Societe-3D-anti-punaise-de-lit-300x187.jpg 300w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/Societe-3D-anti-punaise-de-lit-768x480.jpg 768w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/Societe-3D-anti-punaise-de-lit-600x375.jpg 600w\" sizes=\"auto, (max-width: 932px) 100vw, 932px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2025\/05\/locataire.jpg\" alt=\"\" class=\"wp-image-14171 size-full\" srcset=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2025\/05\/locataire.jpg 1000w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2025\/05\/locataire-300x200.jpg 300w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2025\/05\/locataire-768x512.jpg 768w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2025\/05\/locataire-600x400.jpg 600w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading\">5. No traceability or registration number<\/h3>\n\n\n\n<p>Sometimes, the company providing the service simply does not exist. <strong>No legal trace, no SIRET number, no address, no clearly identified manager<\/strong>. The result: if there is a problem, you have no recourse.<\/p>\n\n\n\n<p>Of course, this lack of information is a major red flag.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What you need to check before any work is carried out:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The company&#8217;s SIRET number (you can check this on<a href=\"https:\/\/www.societe.com\/\"> societe.com<\/a> or<a href=\"https:\/\/www.infogreffe.fr\/\"> infogreffe.fr<\/a>);<\/li>\n\n\n\n<li>Whether it has Biocide or Certibiocide certification, which is mandatory for the use of professional insecticides;<\/li>\n\n\n\n<li>The presence of a name, a business telephone number and a physical address in the UK on the quote or website;<\/li>\n\n\n\n<li>The clarity of the legal notices on their website.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How to choose a bed bug treatment company?<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Criteria to check<\/strong><\/td><td><strong>What to ask for<\/strong><\/td><\/tr><tr><td><strong>Registration<\/strong><\/td><td>Verifiable SIRET number, company registered in France.<\/td><\/tr><tr><td><strong>Specialisation<\/strong><\/td><td>Clear mention of \u2018insect control\u2019 and \u2018bed bug treatment\u2019 on the website or quote.<\/td><\/tr><tr><td><strong>Certifications<\/strong><\/td><td>Certibiocide (mandatory for the use of professional insecticides) and ideally Certipunaise.<\/td><\/tr><tr><td><strong>Methods used<\/strong><\/td><td>Two-stage thermal and chemical treatment (with follow-up).<\/td><\/tr><tr><td><strong>Quote<\/strong><\/td><td>Free, clear, detailed: products used, method, number of visits, guarantee.<\/td><\/tr><tr><td><strong>Traceability<\/strong><\/td><td>Service report, product sheet, name of technician.<\/td><\/tr><tr><td><strong>Precautions taken<\/strong><\/td><td>Protection of furniture, advice for mattresses, customer support.<\/td><\/tr><tr><td><strong>Customer reviews<\/strong><\/td><td>Protection of furniture, advice for mattresses, customer support.<\/td><\/tr><tr><td><strong>Responsiveness<\/strong><\/td><td>Fast response time (less than a week), easy to contact, post-treatment follow-up.<\/td><\/tr><tr><td><strong>Canine detection (optional)<\/strong><\/td><td>Professionals who are members of the SEDCP (Syndicat des Experts en D\u00e9tection Canine des Punaises de lit) and have obtained the Bureau Veritas \u2018VALID\u00c9 RECONNAISSANCE PUNAISE EXPERTISE\u2019 certification.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"711\" src=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2025\/03\/Mobile_gamme_FR-1024x711.jpg\" alt=\"Se d\u00e9barrasser des punaises de lit\" class=\"wp-image-12957 size-full\" srcset=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2025\/03\/Mobile_gamme_FR-1024x711.jpg 1024w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2025\/03\/Mobile_gamme_FR-300x208.jpg 300w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2025\/03\/Mobile_gamme_FR-768x533.jpg 768w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2025\/03\/Mobile_gamme_FR-1536x1067.jpg 1536w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2025\/03\/Mobile_gamme_FR-600x417.jpg 600w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2025\/03\/Mobile_gamme_FR.jpg 1800w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">The Serenid range of bed bug products<\/h2>\n\n\n\n<p>For effective treatment, Serenid offers a <a href=\"https:\/\/www.sereni-d.com\/en\/produits\/\" target=\"_blank\" rel=\"noreferrer noopener\">complete range of effective<\/a> products for prevention, treatment and relief from bites.<\/p>\n\n\n\n<p>In the event of an infestation, it is important to act quickly and effectively to prevent the situation from getting worse.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What should I do if I&#8217;ve been scammed?<\/h2>\n\n\n\n<p>Have you paid for an ineffective bed bug treatment? Is the company no longer responding, or refusing to return despite an ongoing infestation? You may be the victim of a scam.<\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<p><strong>Here are the steps to follow:<\/strong><\/p>\n\n\n\n<p>\u27a1\ufe0f <strong>Gather as much evidence as possible<\/strong>: quotes, invoices, email or text message exchanges, photos of the work carried out or lack of results.<\/p>\n\n\n\n<p>\u27a1\ufe0f <strong>Dispute the service in writing<\/strong>: send a registered letter to the company clearly setting out the shortcomings you have identified.<\/p>\n\n\n\n<p>\u27a1\ufe0f <strong>Report the company<\/strong>: if no agreement can be reached, you can report it online via the official<a href=\"https:\/\/signal.conso.gouv.fr\/fr\/services-aux-particuliers\/faire-un-signalement\"> Signal Conso<\/a> website. This platform allows you to alert the DGCCRF (fraud prevention agency) about dubious practices in the personal services sector.<\/p>\n\n\n\n<p>\u27a1\ufe0f <strong>Contact your home insurance company<\/strong>: some policies may cover disputes or offer legal assistance.<\/p>\n\n\n\n<p>\u27a1\ufe0f Contact a <a href=\"https:\/\/www.quechoisir.org\/un-litige\/dpt.php\" target=\"_blank\" rel=\"noreferrer noopener\">local UFC Que choisir association<\/a><\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"780\" src=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/AdobeStock_428794174-1024x780.jpeg\" alt=\"Protocole de d\u00e9sinsectisation\" class=\"wp-image-5597 size-full\" srcset=\"https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/AdobeStock_428794174-1024x780.jpeg 1024w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/AdobeStock_428794174-300x229.jpeg 300w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/AdobeStock_428794174-768x585.jpeg 768w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/AdobeStock_428794174-1536x1170.jpeg 1536w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/AdobeStock_428794174-2048x1561.jpeg 2048w, https:\/\/www.sereni-d.com\/wp-content\/uploads\/2024\/02\/AdobeStock_428794174-600x457.jpeg 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Owner or tenant, who should pay?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Bed bugs discovered a few months after moving in<\/h3>\n\n\n\n<p>The Elan law of 23 November 2018 is clear: \u2018The landlord is required to provide the tenant with decent accommodation that does not present any obvious risks to physical safety or health and is free from infestation by harmful species and parasites\u2019.<\/p>\n\n\n\n<div class=\"wp-block-columns has-border-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"border-color:#00927b;border-style:solid;border-width:2px;border-radius:20px;background-color:#00927b\">\n<div class=\"wp-block-column has-white-color has-text-color has-link-color wp-elements-c675c662a7aea8c44158b5930cebb636 is-layout-flow wp-container-core-column-is-layout-5dafc681 wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color wp-elements-0e49cec46665e19dd210f97b23ceff95\">If you are a tenant and discover bed bugs in your home after moving in (within a few months), <strong>the landlord is responsible for paying the treatment costs.<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">During the lease<\/h3>\n\n\n\n<p>If the infestation is detected several months after moving in, the situation is more complex.<\/p>\n\n\n\n<div class=\"wp-block-columns has-border-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"border-color:#00927b;border-style:solid;border-width:2px;border-radius:20px;background-color:#00927b\">\n<div class=\"wp-block-column has-white-color has-text-color has-link-color wp-elements-f3808cfc61fa4353899201cbba367504 is-layout-flow wp-container-core-column-is-layout-5dafc681 wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color wp-elements-bfdcd5500daebd9acae91fa5b826cb9f\"><strong><strong>The tenant may be held liable if the landlord can prove that the infestation was caused by negligence or lack of maintenance on the tenant&#8217;s part.<\/strong><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<p>In practice, providing this type of proof can be complicated for the landlord.<\/p>\n\n\n\n<p>\u27a1\ufe0f <strong>Good to know:<\/strong> taking out <a href=\"https:\/\/www.sereni-d.com\/en\/our-advice\/bed-bug-insurance\/\">bed bug insurance<\/a> is very useful for both tenants and landlords.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Useful official resources in the event of bed bugs<\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Ressource<\/strong><\/td><td><strong>Link<\/strong><\/td><td><strong><strong>Main use<\/strong><\/strong><\/td><\/tr><tr><td><strong>Stop-punaises.gouv.fr<\/strong><\/td><td><a href=\"https:\/\/stop-punaises.gouv.fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">stop-punaises.gouv.fr<\/a><\/td><td>Official government website: practical advice, prevention, treatment and rights of tenants\/landlords.<\/td><\/tr><tr><td><strong>R\u00e9seau des ADIL<\/strong><\/td><td>0806 706 806<\/td><td>Free legal information on housing rights in the event of infestation.<\/td><\/tr><tr><td><strong>Carte des professionnels agr\u00e9\u00e9s Prosane<\/strong><\/td><td><a href=\"https:\/\/prosane-punaises.fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">prosane-punaises.fr<\/a><\/td><td>Directory of certified treatment companies, classified by geographical area.<\/td><\/tr><tr><td><strong>INELP<\/strong> (Institut National d\u2019\u00c9tudes et de Lutte contre la Punaise de lit)<\/td><td><a href=\"https:\/\/inelp.fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">inelp.fr<\/a><\/td><td>Professional resources, training courses, technical PDFs on the life cycle and eradication methods.<\/td><\/tr><tr><td><strong>CS3D<\/strong> (Chambre Syndicale D\u00e9ratisation, D\u00e9sinsectisation, D\u00e9sinfection)<\/td><td><a href=\"https:\/\/cs3d.fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">cs3d.fr<\/a><\/td><td>Directory of certified companies, advice on choosing a reliable service provider.<\/td><\/tr><tr><td><strong>SEDCPL<\/strong> (Syndicat des Experts en D\u00e9tection Canine des Punaises de Lit)<\/td><td><a href=\"https:\/\/sedcpl.fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">sedcpl.fr<\/a><\/td><td>List of certified dog handlers, information on canine detection and recognised certifications.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Be careful, with the resurgence of bed bugs, unscrupulous \u2018pseudo\u2019 professionals have appeared on the market. Exorbitant prices, misleading diagnoses, use of ineffective products&#8230; unfortunately, scams are common. The price to pay is often high, not to mention the risks to your health. Here is our practical advice to help you avoid being scammed and [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":5588,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[71,91],"tags":[],"class_list":["post-9038","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-our-advice","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bed bugs: 5 common scams + solutions - Sereni-d\u00ae<\/title>\n<meta name=\"description\" content=\"Bed bugs: how to avoid scams? 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