Question 1

I live in a university residence infested with bed bugs. Who has to pay for the treatment of my room?

Accepted Answer

Treatment for bed bugs in rented accommodation is the responsibility of the landlord (CROUS, private residence, etc.), unless it can be proven that the student caused the infestation through inappropriate use of the accommodation. In the case of university accommodation, the manager must call in a certified professional and cover the costs of treating the room and common areas.

Question 2

Bed bugs in a school: do I have the right to refuse to attend classes?

Accepted Answer

Schools and universities have a duty to ensure the health and safety of students and staff. However, refusing to attend classes without a valid medical reason or an official closure notice may result in unauthorised absences. If you suspect or find bed bugs in a classroom or lecture theatre, report the situation to the administration immediately.

Question 3

What should I do if I find bed bugs in my student room?

Accepted Answer

Report the presence of insects immediately to the manager or CROUS. Do not move your furniture to avoid dispersing the insects. Wash your laundry and bedding at a high temperature. Avoid ineffective home remedies (aerosol sprays, essential oils alone).

Our advice

Which pest are you having problems with?